e-business & online commerce

As I am working on building a global platform for my employer on this particular area, I was hoping that I could inspire some comments (and it would be cool to finally have some comments on my blog).

What I am really looking for is to get your experience on great ecommerce sites and what you like most about them. Essentially I would like feedback from your personal and professional experience around

• Merchandising / Searchandising - how do you feel about sites recommending and "pushing" stuff to you
• Client reviews - are you more likely to buy something if there is a client review on a product? Does it matter if its positive or negative
• Communicating along the fulfillment - what's the right level of detail and timing?
• What sites do you think provide best user experience?

I'll keep you posted on what I'm working on - for now, I'd like to share one of my personal shopping sites (other than Amazon and their Prime service). I really like to shop with tigerdirect.com... the only thing they could improve the way you access your past orders but the site is snappy, easy to navigate, relevant content and their fulfillment is really good. Costco.com is probably at the other end of the spectrum... easy to shop but from tracking fulfillment it's a nightmare...

Blogged with the Flock Browser